Computer says no
"Computer Says No", or the "Computer says no attitude", is the popular name given to an attitude in customer service in which the default response is to check with information stored electronically and make decisions based on that, apparently without consideration of common sense, and showing a level of unhelpfulness where more could be done but is not offered. The name gained popularity through the British sketch comedy Little Britain.
Computer says no
"Computer Says No", or the "Computer says no attitude", is the popular name given to an attitude in customer service in which the default response is to check with information stored electronically and make decisions based on that, apparently without consideration of common sense, and showing a level of unhelpfulness where more could be done but is not offered. The name gained popularity through the British sketch comedy Little Britain.