Rob Markey
Rob Markey (born 1964) is an American author, speaker, and business strategist. He is perhaps best known for his research and writing on customer experience and loyalty marketing. Markey is also the co-creator of the Net Promoter System of management (NPS), along with fellow Bain & Company consultant Fred Reichheld.
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Rob Markey
Rob Markey (born 1964) is an American author, speaker, and business strategist. He is perhaps best known for his research and writing on customer experience and loyalty marketing. Markey is also the co-creator of the Net Promoter System of management (NPS), along with fellow Bain & Company consultant Fred Reichheld.
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Rob Markey (born 1964) is an A ...... any consultant Fred Reichheld.
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birth place
Cleveland, Ohio
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Rob Markey
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education
A.B., Brown University
MBA, Harvard Business School
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employer
Bain & Company
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name
Rob Markey
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notable works
The Ultimate Question 2.0, 2011, Harvard Business School Press
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occupation
Author, Speaker, Strategy Consultant
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Rob Markey (born 1964) is an A ...... any consultant Fred Reichheld.
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Rob Markey
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Rob Markey
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