Energy & Water Ombudsman

The Energy & Water Ombudsman NSW (EWON) is the approved dispute resolution scheme for all electricity and gas customers in New South Wales, Australia, and water customers of Sydney Water, Hunter Water, Country Water, Gosford City Council, Shoalhaven Water, State Water Corporation, Wyong Shire Council and many other localised providers. EWON is an industry-based ombudsman scheme, which means it is funded by its members. As with other Ombudsmen in Australia and around the world, EWON's service is free for consumers.

Energy & Water Ombudsman

The Energy & Water Ombudsman NSW (EWON) is the approved dispute resolution scheme for all electricity and gas customers in New South Wales, Australia, and water customers of Sydney Water, Hunter Water, Country Water, Gosford City Council, Shoalhaven Water, State Water Corporation, Wyong Shire Council and many other localised providers. EWON is an industry-based ombudsman scheme, which means it is funded by its members. As with other Ombudsmen in Australia and around the world, EWON's service is free for consumers.