The Independent Review of the Fire Service, sometimes referred to as the Bain Report or IRFS was a wide-ranging report carried out by Professor Sir George Bain, in 2002, at the request of the government, into the how Fire and Rescue Services were operated and managed; and about the working conditions of firefighters in the UK. When the report was completed, its full title was The Future of the Fire Service: reducing risk, saving lives - The Independent Review of the Fire Service , although it is generally known by the shortened name (including the online version). On publication, its authors said the report: "sets out our recommendations for how the service should change in the future to meet the demands of the twenty-first century." The report prompted a prolonged period of industrial act