BPO security

Information security has emerged as a significant concern for banks, mobile phone companies and other businesses that use call centers or business process outsourcing, or BPO. There have been instances of theft of personal data reported from call centers. Britain's Financial Services Authority examined standards in India in April 2005 and the audited eight India-based call centres in 2006, handling more than a million calls per month from the UK. the examinations did not extend to Africa-based call centres staffed by workers of Indian origin.

BPO security

Information security has emerged as a significant concern for banks, mobile phone companies and other businesses that use call centers or business process outsourcing, or BPO. There have been instances of theft of personal data reported from call centers. Britain's Financial Services Authority examined standards in India in April 2005 and the audited eight India-based call centres in 2006, handling more than a million calls per month from the UK. the examinations did not extend to Africa-based call centres staffed by workers of Indian origin.