Customer retention
Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely. Selling organizations generally attempt to reduce customer defections. Customer retention starts with the first contact an organization has with a customer and continues throughout the entire lifetime of a relationship and successful retention efforts take this entire lifecycle into account. A company's ability to attract and retain new customers is related not only to its product or services, but also to the way it services its existing customers, the value the customers actually perceiv
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Churn rateConsumer behaviourCustomer acquisition managementCustomer advocacyCustomer attritionCustomer data managementCustomer delightCustomer equityCustomer insightCustomer lifecycle managementCustomer relationship managementCustomer successCustomer supportCustomer switchingDeeplink (company)Diversity trainingDriveway SoftwareFred ReichheldGo to marketIncentive programIncremental gameList of Halt and Catch Fire episodesLoyalty business modelMarketing automationNaming rightsNational Quality Research CenterOculus (brand)Oculus GoOnline bingoPredictive analyticsRelationship marketingRetentionRetention rateRob MarkeyService recoveryService recovery paradoxSolo MobileTrust-based marketingUplift modelling
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Customer retention
Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely. Selling organizations generally attempt to reduce customer defections. Customer retention starts with the first contact an organization has with a customer and continues throughout the entire lifetime of a relationship and successful retention efforts take this entire lifecycle into account. A company's ability to attract and retain new customers is related not only to its product or services, but also to the way it services its existing customers, the value the customers actually perceiv
has abstract
Customer retention refers to t ...... ue gain of 3.4 times the norm.
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La retención de clientes es la ...... ingreso de 3,4 veces la norma.
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顧客維持 (英: customer retention)とは ...... ゲージメントのある顧客は通常の3.4倍の収益を上げています。
@ja
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1,022,300,831
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comment
Customer retention refers to t ...... the customers actually perceiv
@en
La retención de clientes es la ...... cados. de servicio de cliente.
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顧客維持 (英: customer retention)とは ...... 、カスタマーサクセスの新たな世界では、保持が主要な目的です。
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Customer retention
@en
Retención de clientes
@es
顧客維持
@ja