Don Peppers

Don Peppers (born 1950) is a customer experience authority, keynote speaker, American business author and a founding partner of Peppers & Rogers Group, a customer-centric management consulting firm. In 2013, Peppers was inducted into the Data & Marketing Association (formerly Direct Marketing Association) Hall of Fame, along with Seth Godin and Martha Rogers, and in 2015, SatMetrix ranked him as the "world's most authoritative expert on customer experience."

Don Peppers

Don Peppers (born 1950) is a customer experience authority, keynote speaker, American business author and a founding partner of Peppers & Rogers Group, a customer-centric management consulting firm. In 2013, Peppers was inducted into the Data & Marketing Association (formerly Direct Marketing Association) Hall of Fame, along with Seth Godin and Martha Rogers, and in 2015, SatMetrix ranked him as the "world's most authoritative expert on customer experience."