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Discordance between 'actual' and 'scheduled' check-in times at a heart failure clinic.

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Wait time as a driver of overall patient satisfaction in an ophthalmology clinic

Willing to wait?: the influence of patient wait time on satisfaction with primary care.

Patient satisfaction in the Emergency Department: a review of the literature and implications for practice.

Improving wait time for chemotherapy in an outpatient clinic at a comprehensive cancer center

Patient satisfaction in emergency medicine.

Outpatient waiting time in health services and teaching hospitals: a case study in Iran.

Determinants of patient waiting time in the general outpatient department of a tertiary health institution in north Western Nigeria

Influence of the Manchester triage system on waiting time, treatment time, length of stay and patient satisfaction; a before and after study.

Improving satisfaction ratings of surgical patients from referral to follow-up in the faculty medical center clinic.

A randomized controlled trial of the effect of service delivery information on patient satisfaction in an emergency department fast track.

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