Agent-assisted automation
Agent-assisted automation is a type of call center technology that automates elements of what the call center agent 1) does with his/her desktop tools and/or 2) says to customers during the call using pre-recorded audio. It is a relatively new category of call center technology that shows promise in improving call center productivity and compliance.
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primaryTopic
Agent-assisted automation
Agent-assisted automation is a type of call center technology that automates elements of what the call center agent 1) does with his/her desktop tools and/or 2) says to customers during the call using pre-recorded audio. It is a relatively new category of call center technology that shows promise in improving call center productivity and compliance.
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Agent-assisted automation is a ...... r productivity and compliance.
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La automatización asistida por ...... ad de los centros de llamadas.
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Wikipage page ID
33,155,780
Wikipage revision ID
713,998,500
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Agent-assisted automation is a ...... r productivity and compliance.
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La automatización asistida por ...... ad de los centros de llamadas.
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Agent-assisted automation
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Automatización asistida por un agente
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