Contact Telecom is a telecommunications and IT services company that develops data processing and software services for the telecommunications industry, established in 1998. Based in Manchester, New Hampshire, Contact Telecom offers carriers, service providers, telecommunication companies, Internet service providers, wireless, voice over IP, competitive local exchange carriers, incumbent local exchange carriers, cable companies and cloud computing providers a way to manage their invoice and usage data through cost management, revenue assurance and customer care initiatives. Its flagship service, Billing Data Analyzer (BDA), automates data processing to further drive a company's overall profitability models.