Capitec Bank is a South African commercial bank. It is one of the locally controlled banks licensed by the Reserve Bank of South Africa, the South African national banking regulator. When it comes to customer satisfaction as per the results by South African Customer Satisfaction Index (SAcsi) in 2015, Capitec Bank comes first with 82.2 points. Capitec Bank has emerged as the best bank in the world by International banking advisory group Lafferty in its inaugural Bank Quality Rankings.