Harmonised service of social value

A harmonised service of social value is a type of freephone service available in the European Union, which answers a specific social need, in particular which contributes to the well-being or safety of citizens, or particular groups of citizens, or helps citizens in difficulty. The phone numbers and the corresponding service descriptions are managed by the European Commission and harmonised across all EU member states. Harmonised services of social value use the prefix 116, which is then followed by exactly three digits indicating the type of service.

Harmonised service of social value

A harmonised service of social value is a type of freephone service available in the European Union, which answers a specific social need, in particular which contributes to the well-being or safety of citizens, or particular groups of citizens, or helps citizens in difficulty. The phone numbers and the corresponding service descriptions are managed by the European Commission and harmonised across all EU member states. Harmonised services of social value use the prefix 116, which is then followed by exactly three digits indicating the type of service.