Adapting the SERVQUAL scale to hospital services: an empirical investigation.
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Psychosocial stress at work and perceived quality of care among clinicians in surgery.REFERQUAL: a pilot study of a new service quality assessment instrument in the GP exercise referral scheme setting.Survey of patient satisfaction with the Breastfeeding Education and Support Services of The Royal Women's Hospital, MelbourneThe impact of visit frequency on the relationship between service quality and outpatient satisfaction: a South Korean studyEducational inequalities in patient-centred care: patients' preferences and experiencesA three-model comparison of the relationship between quality, satisfaction and loyalty: an empirical study of the Chinese healthcare system.Corruption, inequality and population perception of healthcare quality in Europe.Evaluating whether direct-to-consumer marketing can increase demand for evidence-based practice among parents of adolescents with substance use disorders: rationale and protocol.Correlates of Strengthening Lessons from HIV/AIDS Treatment and Care Services in Ethiopia Perceived Access and Implications for Health System.Staff perception of relative importance of quality dimensions for patients at tertiary public services in omanQuality of medical service, patient satisfaction and loyalty with a focus on interpersonal-based medical service encounters and treatment effectiveness: a cross-sectional multicenter study of complementary and alternative medicine (CAM) hospitals.Measuring health system responsiveness at facility level in Ethiopia: performance, correlates and implications.Perceived quality of HIV treatment and care services in Wolaita Zone of southern Ethiopia: a cross-sectional study.Caregivers' quality of life and quality of services for children with cancer: a review from iranUsing creative problem solving (TRIZ) in improving the quality of hospital servicesEvaluation of service quality of hospital outpatient department services.Evaluation of Mackey Childbirth Satisfaction Rating Scale in Iran: What Are the Psychometric Properties?Assessment of Service Quality in Teaching Hospitals of Yazd University of Medical Sciences: Using Multi-criteria Decision Making Techniques.Patient perspectives on the promptness and quality of care of road traffic incident victims in Peru: a cross-sectional, active surveillance study.Service quality perceptions in primary health care centres in Greece.Distributor- Retailer Interface in Pharmaceutical Supply Chain: Service Quality Measurement Scale.Comparing Inpatient Satisfaction Collected via a Web-Based Questionnaire Self-Completion and Through a Telephone Interview: An Ancillary Study of the SENTIPAT Randomized Controlled Trial.How Do Patients Perceive and Expect Quality of Surgery, Diagnostics, and Emergency Services in Tertiary Care Hospitals? An Evidence of Gap Analysis From Pakistan.Service Quality Assessment of Hospitals in Asian Context: An Empirical Evidence From Pakistan.The management of health care service quality. A physician perspective.Exploring the relationship between accreditation and patient satisfaction - the case of selected Lebanese hospitals.Comparison of veterinary health services expectations and perceptions between oncologic pet owners, non-oncologic pet owners and veterinary staff using the SERVQUAL methodology.Quality of care from the patients' perspective: from theoretical concept to a new measuring instrument.Gap Analysis between Perceptions and Expectations of Medical-Surgical Patients in a Public Hospital in Saudi Arabia.Patients' satisfaction with dental care: a qualitative study to develop a satisfaction instrument.Internalized Homophobia Scale for Gay Chinese Men: Conceptualization, Factor Structure, Reliability, and Associations With Hypothesized Correlates.Creating an Excellent Patient Experience Through Service Education: Content and Methods for Engaging and Motivating Front-Line Staff.Reliability and Validity of Modified Service Quality Instrument (SERVQUAL) in Patients' Motivation to Adhere to Insulin Therapy.Measuring the perceived quality of ophthalmology services in private organizations. A marketing perspective.Do Challenge Stress and Hindrance Stress Affect Quality of Health Care? Empirical Evidence from China
P2860
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P2860
Adapting the SERVQUAL scale to hospital services: an empirical investigation.
description
1992 nî lūn-bûn
@nan
1992 թուականի Փետրուարին հրատարակուած գիտական յօդուած
@hyw
1992 թվականի փետրվարին հրատարակված գիտական հոդված
@hy
1992年の論文
@ja
1992年論文
@yue
1992年論文
@zh-hant
1992年論文
@zh-hk
1992年論文
@zh-mo
1992年論文
@zh-tw
1992年论文
@wuu
name
Adapting the SERVQUAL scale to hospital services: an empirical investigation.
@ast
Adapting the SERVQUAL scale to hospital services: an empirical investigation.
@en
type
label
Adapting the SERVQUAL scale to hospital services: an empirical investigation.
@ast
Adapting the SERVQUAL scale to hospital services: an empirical investigation.
@en
prefLabel
Adapting the SERVQUAL scale to hospital services: an empirical investigation.
@ast
Adapting the SERVQUAL scale to hospital services: an empirical investigation.
@en
P1476
Adapting the SERVQUAL scale to hospital services: an empirical investigation.
@en
P2093
P2860
P304
P577
1992-02-01T00:00:00Z