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Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfactionTravelling for Umrah: destination attributes, destination image, and post-travel intentionsInvestigating the different approaches to importance–performance analysisPhysical attractiveness stereotypes and service quality in customer–server encountersThe International Competitiveness of Business Service Firms: The Case of GermanyAre there nonlinear relationships between the profitability of Portuguese service SME and its specific determinants?Developing a Framework for the Study of the Internationalisation of RetailingRetailing Post-1992Relations between organizational commitment and focal and discretionary behavioursExploring working conditions as determinants of job satisfaction: an empirical test among Catalonia service workersAdherence to customer loyalty programmes and changes in buyer behaviourComparing trade areas of technology centres using ‘Geographical Information Systems’Government policies and services: an approach to the international contextInnovation policy, services and internationalisation: the role of technology centresRegional development and innovation: the role of servicesRegional innovation policies: the persistence of the linear model in SpainDifferent ways of measuring performance in the service industries: application in Spanish small and medium-sized hotelsSocial expertise: a new view to explain spatial divergences in personal consumer loan pricesE-service quality: an internal, multichannel and pure service perspectiveA New Internet Driven Internationalisation FrameworkEmployees' overestimation of functional and relational service quality: A gap analysisStochastic service life cycle analysis using customer reviewsNovelty-focussed document mapping to identify new service opportunitiesThe Impact of Outsourcing Strategies on Information Systems Capabilities in the Hotel IndustryThe management perception of the strategic outsourcing of services: An empirical examination in the hotel sectorPerformance assessment of Nigerian banks pre and post consolidation: evidence from a Bayesian approachBayesian cost efficiency of Luanda, Angola hotelsDoes culture affect sentiments expressed in cruise tours’ eWOM?Dynamics of intellectual capitals and bank efficiency in IndiaDoes innovativeness of knowledge-intensive business services differ from other industries?Accounting for operating environments in measuring water utilities’ managerial efficiencyService development in product-service systems: a maturity modelRevenue creation: business models for product-related services in international markets – the case of Zwick GmbH & Co. KGA taxonomy of standards in the service sector: Theoretical discussion and empirical testExchanging knowledge through healthcare manager placements in research teamsQuality Management: A Key Process in the Service IndustriesShutting up shop: understanding the international exit process in retailingLeisure and Tourism Services and the Older InnovatorThe triangular supply chain relationship: labour dispatch agencies, hospitality sector, and flexible workers: the Taiwan experienceManagerial approaches towards service quality: the case of three service organisations
P1433
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P1433
description
journal
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revista científica
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rivista scientifica
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vědecký časopis
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wetenschappelijk tijdschrift
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wissenschaftliche Fachzeitschrift
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مجلة
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name
Service Industries Journal
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Service Industries Journal
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Service Industries Journal
@en
Service Industries Journal
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Service Industries Journal
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Service Industries Journal
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Service Industries Journal
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Service Industries Journal
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Service Industries Journal
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Service Industries Journal
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type
label
Service Industries Journal
@ast
Service Industries Journal
@da
Service Industries Journal
@en
Service Industries Journal
@es
Service Industries Journal
@fi
Service Industries Journal
@fr
Service Industries Journal
@it
Service Industries Journal
@nb
Service Industries Journal
@nl
Service Industries Journal
@nn
prefLabel
Service Industries Journal
@ast
Service Industries Journal
@da
Service Industries Journal
@en
Service Industries Journal
@es
Service Industries Journal
@fi
Service Industries Journal
@fr
Service Industries Journal
@it
Service Industries Journal
@nb
Service Industries Journal
@nl
Service Industries Journal
@nn
P3181
P1058
P1156
P1277
P1476
Service Industries Journal
@und