A qualitative study of employees' opinions on establishing a generic call-centre.

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A qualitative study of employees' opinions on establishing a generic call-centre.

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2017 nî lūn-bûn

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2017年の論文

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2017年論文

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2017年論文

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2017年論文

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2017年論文

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2017年論文

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2017年论文

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2017年论文

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A qualitative study of employees' opinions on establishing a generic call-centre.

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A qualitative study of employees' opinions on establishing a generic call-centre.

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A qualitative study of employees' opinions on establishing a generic call-centre.

@en

A qualitative study of employees' opinions on establishing a generic call-centre.

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A qualitative study of employees' opinions on establishing a generic call-centre.

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A qualitative study of employees' opinions on establishing a generic call-centre.

@nl

P1476

A qualitative study of employees' opinions on establishing a generic call-centre.

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P2093

Hilde Carin Storhaug

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Sara Bjune Mead

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P2860

Telephone consultation and triage: effects on health care use and patient satisfaction

Sentinel monitoring of activity of out-of-hours services in Norway in 2007: an observational study.

Out of hours service in Denmark: evaluation five years after reform.

Using computer decision support systems in NHS emergency and urgent care: ethnographic study using normalisation process theory.

The clinical effectiveness and cost-effectiveness of telephone triage for managing same-day consultation requests in general practice: a cluster randomised controlled trial comparing general practitioner-led and nurse-led management systems with usu

Safety of telephone triage in out-of-hours care: a systematic review.

Reducing inappropriate accident and emergency department attendances: a systematic review of primary care service interventions.

Nurses' experiences with telephone triage and advice: a meta-ethnography.

Implementation of a new emergency medical communication centre organization in Finland--an evaluation, with performance indicators.

Flexible work in call centres: Working hours, work-life conflict & health.

P2888

s12875-017-0661-x

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scholarly article

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10.1186/S12875-017-0661-X

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P478

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Aslak Steinsbekk

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2017-10-17T00:00:00Z

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1092249016

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29041908

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5646114

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