A Longitudinal Examination of Net Promoter and Firm Revenue Growth
about
Is any particular aspect of perceived quality associated with patients tending to promote a dental practice to their friends and colleagues?NPS and Online WOM: Investigating the Relationship Between Customers' Promoter Scores and eWOM BehaviorDoes patient satisfaction affect patient loyalty?The Net Promoter Score--an asset to patient experience surveys?Influence of patients' age and sex and the mode of administration on results from the NHS Friends and Family Test of patient experience.Integrating User-Centred Design in Agile DevelopmentInterval Estimation for the “Net Promoter Score”
P2860
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P2860
A Longitudinal Examination of Net Promoter and Firm Revenue Growth
description
im Juli 2007 veröffentlichter wissenschaftlicher Artikel
@de
wetenschappelijk artikel
@nl
наукова стаття, опублікована в липні 2007
@uk
name
A Longitudinal Examination of Net Promoter and Firm Revenue Growth
@en
A Longitudinal Examination of Net Promoter and Firm Revenue Growth
@nl
type
label
A Longitudinal Examination of Net Promoter and Firm Revenue Growth
@en
A Longitudinal Examination of Net Promoter and Firm Revenue Growth
@nl
prefLabel
A Longitudinal Examination of Net Promoter and Firm Revenue Growth
@en
A Longitudinal Examination of Net Promoter and Firm Revenue Growth
@nl
P2093
P356
P1433
P1476
A Longitudinal Examination of Net Promoter and Firm Revenue Growth
@en
P2093
Bruce Cooil
Lerzan Aksoy
Timothy L Keiningham
Tor Wallin Andreassen
P356
10.1509/JMKG.71.3.39
P577
2007-07-01T00:00:00Z