An epistemological critique of gap theory based library assessment: the case of SERVQUAL
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Quality assurance: Adapting SERVQUAL to measure the perceived quality of pre-service teachers' Teaching Practice experienceAn Investigation of Service Expectations: Developing and Validating an Alternative Scale for Service Quality Assessment in Academic LibrariesThe paradox of expertise: is the Wikipedia Reference Desk as good as your library?
P2860
An epistemological critique of gap theory based library assessment: the case of SERVQUAL
description
im Juli 2008 veröffentlichter wissenschaftlicher Artikel
@de
wetenschappelijk artikel
@nl
наукова стаття, опублікована в липні 2008
@uk
name
An epistemological critique of gap theory based library assessment: the case of SERVQUAL
@en
An epistemological critique of gap theory based library assessment: the case of SERVQUAL
@nl
type
label
An epistemological critique of gap theory based library assessment: the case of SERVQUAL
@en
An epistemological critique of gap theory based library assessment: the case of SERVQUAL
@nl
prefLabel
An epistemological critique of gap theory based library assessment: the case of SERVQUAL
@en
An epistemological critique of gap theory based library assessment: the case of SERVQUAL
@nl
P2093
P2860
P1476
An epistemological critique of gap theory based library assessment: the case of SERVQUAL
@en
P2093
Liangzhi Yu
Qiulan Hong
Yazun Wang
P2860
P304
P356
10.1108/00220410810884066
P577
2008-07-25T00:00:00Z