Linking service climate and customer perceptions of service quality: test of a causal model.
about
The development of a new corporate specific health risk measurement instrument, and its use in investigating the relationship between health and well-being and employee productivityCounselor perceptions of organizational factors and innovations training experiencesJob conditions and customer satisfactionAssessing the organizational context for EBP implementation: the development and validity testing of the Implementation Climate Scale (ICS).Leader Humility and Team Innovation: Investigating the Substituting Role of Task Interdependence and the Mediating Role of Team Voice Climate.The relationship between organizational climate and quality of chronic disease management.Aligning leadership across systems and organizations to develop a strategic climate for evidence-based practice implementation.The meaning and measurement of implementation climateEvidence-based treatment practices for drug-involved adults in the criminal justice system.Linking the elements of change: Program and client responses to innovation.Counselor assessments of training and adoption barriers.Assessing program needs and planning change.Influence of organizational functioning on client engagement in treatmentOrganizational and clinical implications of integrating an alcohol screening and brief intervention within non-substance abuse serving agenciesThe National Criminal Justice Treatment Practices survey: multilevel survey methods and procedures.A Rasch model analysis of evidence-based treatment practices used in the criminal justice systemValidating the Implementation Climate Scale (ICS) in child welfare organizationsAssociations among state and local organizational contexts: Use of evidence-based practices in the criminal justice systemThe adoption of wraparound services among substance abuse treatment organizations serving criminal offenders: The role of a women-specific program.Organizational Barriers to Adopting an Alcohol Screening and Brief Intervention in Community-Based Mental Health OrganizationsTeam science and critical care.The cross-level impact of patient safety climate on nursing innovation: a cross-sectional questionnaire survey.Relative importance and utility of positive worker states: a review and empirical examination.Effect of evidence-based approach on the customer orientation (Case study: Physicians Health Centers in Isfahan province in 2014)Service climate as a mediator of organizational empowerment in customer-service employees.The Effect of Nurse-Physician Collaboration on Job Satisfaction, Team Commitment, and Turnover Intention in Nurses.An evaluation of the influence of primary care team functioning on the health of Medicare beneficiaries.Loyalty and positive word-of-mouth: patients and hospital personnel as advocates of a customer-centric health care organization.Quality of nursing doctoral education in seven countries: survey of faculty and students/graduates.New Strategies in the New Millennium: Servant Leadership As Enhancer of Service Climate and Customer Service PerformanceClimate and cultural aspects in intensive care units.A multilevel investigation on nursing turnover intention: the cross-level role of leader-member exchange.'Poppets and parcels': the links between staff experience of work and acutely ill older peoples' experience of hospital care.Predictors of the Use of Evidence-Based Interventions Among National Association of Social Work (NASW) Members.Customer emotion regulation in the service interactions: its relationship to employee ingratiation, satisfaction and loyalty intentions.Customer Orientation and Leadership in the Health Service Sector: The Role of Workplace Social Support.Assessing a Norwegian translation of the Organizational Climate Measure.Are You Being Served? The Relationship between School Climate for Service and Teachers' Engagement, Satisfaction, and Intention to Leave: A Moderated Mediation Model.The roles of unit leadership and nurse-physician collaboration on nursing turnover intention.Qualitative triadic study of the relational factors influencing the formation of quality in a community-based aged health care service network.
P2860
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P2860
Linking service climate and customer perceptions of service quality: test of a causal model.
description
1998 nî lūn-bûn
@nan
1998年の論文
@ja
1998年学术文章
@wuu
1998年学术文章
@zh
1998年学术文章
@zh-cn
1998年学术文章
@zh-hans
1998年学术文章
@zh-my
1998年学术文章
@zh-sg
1998年學術文章
@yue
1998年學術文章
@zh-hant
name
Linking service climate and cu ...... ality: test of a causal model.
@en
Linking service climate and cu ...... ality: test of a causal model.
@nl
type
label
Linking service climate and cu ...... ality: test of a causal model.
@en
Linking service climate and cu ...... ality: test of a causal model.
@nl
prefLabel
Linking service climate and cu ...... ality: test of a causal model.
@en
Linking service climate and cu ...... ality: test of a causal model.
@nl
P2093
P1476
Linking service climate and cu ...... ality: test of a causal model.
@en
P2093
P304
P356
10.1037/0021-9010.83.2.150
P577
1998-04-01T00:00:00Z