Linking Service Climate and Disconfirmation of Expectations as Predictors of Customer Satisfaction: A Cross-Level Study1
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Linking Service Climate and Disconfirmation of Expectations as Predictors of Customer Satisfaction: A Cross-Level Study1
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wetenschappelijk artikel
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наукова стаття, опублікована в травні 2011
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name
Linking Service Climate and Di ...... sfaction: A Cross-Level Study1
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Linking Service Climate and Di ...... sfaction: A Cross-Level Study1
@nl
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Linking Service Climate and Di ...... sfaction: A Cross-Level Study1
@en
Linking Service Climate and Di ...... sfaction: A Cross-Level Study1
@nl
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Linking Service Climate and Di ...... sfaction: A Cross-Level Study1
@en
Linking Service Climate and Di ...... sfaction: A Cross-Level Study1
@nl
P2093
P2860
P1476
Linking Service Climate and Di ...... sfaction: A Cross-Level Study1
@en
P2093
JOSÉ M. PEIRÓ
KRISTINA POTOCNIK
NÚRIA TORDERA
VICENTE MARTÍNEZ-TUR
P2860
P304
P356
10.1111/J.1559-1816.2011.00753.X
P577
2011-05-01T00:00:00Z